Refund Policy
Last Updated: January 2025
Refund Statement
As this software is a digital product, refunds are not supported once purchased and activated.
Before purchasing, please:
- Confirm your device meets the system requirements (macOS 10.9+ / Windows 7+)
- Understand the difference between Free and Pro features (see website or documentation)
- Contact us with any questions before purchasing
Special Cases
If you encounter any of the following situations, please contact us and we will handle them on a case-by-case basis:
- The software has serious technical defects that cannot be fixed
- Duplicate purchases (multiple payments due to accidental operations)
- Other circumstances we deem reasonable
Contact Us
- Email: contact@once.work
Thank you for your understanding and support.